Technology is no cure for stupidity

Posted by Dave CollinsDigital Marketing

This was captured by my wife when she went to book tickets online for an event at the Royal Albert Hall.

Booking through the Royal Albert Hall

The team responsible for running the website and booking system clearly know that their server isn’t up to the task. So they’ve found a solution.

I don’t know who first invented the numbered ticket queueing system loved by under-staffed organisations throughout the world.

But applying it to an online ordering system lies somewhere between depressing and obscene.

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