Black hat SEO is an oxymoron

Posted by Dave CollinsSEO

Search engine optimisation (or optimization if you insist) is the process of making sure that the search engines recognise, qualify and index the content of your website. Like any business relationship this can be anywhere on a scale from absolute honesty to complete deception. But no-one can dispute that black hat techniques carry a degree of risk.

2012 will be the year of Google+

Posted by Dave CollinsGeneral

When a competing product offers similar benefits, a little dissatisfaction may be all that’s needed to make the leap. If Facebook do nothing by the way of change or burn a few more privacy/usability bridges, Google+ will undoubtedly prosper. Probably…

A new kind of interface

Posted by Dave CollinsMarketing

The problem with new is that users don’t like to learn. Unless there’s something in it for them. New for the sake of new usually just means difficult.

Go ahead: pamper your bum (or ass)

Posted by Dave CollinsMarketing

How do you choose your toilet paper? Your first thought might be that price is the dominant factor, but you’ll almost certainly take into account the texture/comfort factor as well. None of us want to use the low-grade sandpaper that we saw in our schools, for example. A few extra pence can make for a far more comfortable experience.

Bad service is your opportunity

Posted by Dave CollinsGeneral

A few weeks ago I had the dubious pleasure of staying in one of the worst hotels I have ever set foot in. How does this relate to your business?

(not provided) may pollute your Analytics data

Posted by Dave CollinsMarketing, SEO

Last month Google announced dramatic changes that seem to have fallen below the radar for many businesses. In a nutshell, they will no longer be reporting on the organic keywords used by anyone logged into their Google accounts. Meaning? Your data has to all intents and purposes been polluted. Read on…

Lies are bad

Posted by Dave CollinsMarketing

Good marketing is about clear communication. When did it become the norm to use half-truths and lies in marketing? When did this become acceptable?

Five days until Business of Software 2011

Posted by Dave CollinsDigital Marketing

I’m getting ready for the Business of Software conference in five days. “Getting ready” means fighting-off the inevitable pre-conference illness (happens nine times out of ten) and planning to not leave all the packing until the night before (happens ten times out of ten). Last year I found the experience to be similar to physiotherapy. Initially painful, but extraordinarily beneficial … Read More